Provision of health care is a complex undertaking that involves multidisciplinary teams carrying out several interventions to reach the desired health outcomes. Understanding the interrelationship between policy makers and other health stakeholders is vital for efficient delivery of health services, and therefore an introduction to the health system and its relation to pharmacy practice is important. This module will focus on general principles that may apply across most countries but the candidates must be ready to adapt to the specific conditions in their area of practice. It provides the candidates with a broad overview on health systems and medicines policy as well as equipping them with communication skills that are critical for their work.

As a healthcare professional you come across patients needing additional support during their time with you. This is especially so during this time of the COVID-19 pandemic. This course is designed to give to practical skills to apply with your interaction with other healthcare workers, patients and their families as well as understand the basics of Counseling. This course will give the confidence to create a safe space for easy communication, train you to listen actively and provide appropriate and helpful responses.

In any industry, financial management involves handling routine financial operations, such as negotiating contracts, making cash available for expenses such as payroll, and maintaining a cash cushion for unexpected costs. The primary role of financial management in healthcare organizations is to manage money and risk in a way that helps to achieve the financial goals of the organization. ... Evaluation and planning: Involves evaluating the financial effectiveness and overall operations of the healthcare organization to plan for the future.