Medicine supply management addresses how people involved at different levels can work, plan and organize a supply system to ensure that high-quality essential medicines and supplies are available, accessible, affordable and rationally used. Medicines and medical supplies have particular importance as they can save lives, improve health and promote trust in the health system; especially during the ongoing Covid-19 pandemic. For instance, it is of utmost importance to have sufficient supplies of good quality Personal Protective Equipment (PPE) to ensure the facilities can remain open in a safe way that protects the patients and the health workers alike. Medicines and medical supplies take up a substantial amount of the budget of a hospital and increase client participation in health care services. It is therefore important for those working in the pharmacy at any level to have some basic knowledge and skills on medicine supply management.

Provision of health care is a complex undertaking that involves multidisciplinary teams carrying out several interventions to reach the desired health outcomes. Understanding the interrelationship between policy makers and other health stakeholders is vital for efficient delivery of health services, and therefore an introduction to the health system and its relation to pharmacy practice is important. This module will focus on general principles that may apply across most countries but the candidates must be ready to adapt to the specific conditions in their area of practice. It provides the candidates with a broad overview on health systems and medicines policy as well as equipping them with communication skills that are critical for their work.

As a healthcare professional you come across patients needing additional support during their time with you. This is especially so during this time of the COVID-19 pandemic. This course is designed to give to practical skills to apply with your interaction with other healthcare workers, patients and their families as well as understand the basics of Counseling. This course will give the confidence to create a safe space for easy communication, train you to listen actively and provide appropriate and helpful responses.